| Service Name | Description | Category | Location | Price | Unit |
|---|
| Basic Virus and Spyware Removal | Remove the nasty viruses, spyware, adware and malware from your computer.Installation of Antivirus with 1 year subscription.(labour only) | Virus Removal | In Store | $55 | Fixed |
| Level II virus removal | The Level II virus package is required when we are unable to remove the virus without damaging the operating system. With the Level II package we will backup your data and restore your computer to its factory settings.(labour only) | Virus Removal | In Store | $125 | Fixed |
| PC/Laptop Faulty | Assess your need and recommend the most suitable option for you.Repair/Replace the faulty component.(parts are charged separately) | PC/Laptop Repair and Upgrade | In Store | $75 | Fixed |
| Installation of a Device, Load device driver | Install your device, along with any necessary software and drivers, and test it.
Hard Drive, Ram, and Fan,Power adapter unit, video card, DVD drive, Blue ray, etc.(labour per device) | PC/Laptop Repair and Upgrade | In Store | $25 | Fixed |
| Windows Upgrade | Upgrade your operating system to Windows7 or Window 8 Install a new operating system.(labour only) | OS Install and Upgrade | In Store | $75 | Fixed |
| Software Installation | Install any Windows or Linux software applications/suites onto your computer.(labour only) | Software Service | In Store | $55 | Per Hour |
| PC/Laptop Tune Up | We make your computer runs like new again.This service includes:
- Hard drive defragmentation
- Disable unnecessary programs.
- Remove unneeded/unused files, update out-dated files, etc.
- Clean-up Windows registry and windows cache.
- Checking hard drive health.
- Remove dust from inside the computer.
- Clean-up some unused applications that might slowdown a computer, etc.
| Tune Up | In Store | $70 | Fixed |
| Network Setup | Set up wireless or wired network at home or business. | Wired/Wireless network | | $80 | Per Hour |
| Data Backup | We can help you to take backup of your computer to an external media.(price varies depend on the file size) | Backup and Recovery | In Store | $55 | 20 GB |
| Data Recovery | If you have lost valuable information, due to a virus, corruption, or you accidentally deleted a file, we can help you get your data back.(price varies depend on the file size) | Backup and Recovery | In Store | $55 | 10GB |
| Independent Advise and Consulting | FREE 1 hour consulting and tailor a solution to suit your individual needs. | IT Technical support | In Store | FREE | None |
| Remote Support | Remote support all over Australia | Remote/Onsite support | | $110 | Per Hour |
| Onsite Support | Our engineers come to your house to fix the problem.(throughout Melbourne) | Remote/Onsite support | | $80 | Per Hour |
| Email Set Up | We can help you to setup a desktop email client (Outlook, Windows Mail, etc.).
- Set up your Internet-based email account.
- Configure your desktop client to send/receive Email
- Troubleshoot and fix any errors of Email clients.
We can restore Emails, address book and internet favourites to their original programs and locations | Email Set Up | | $80 | Per Hour |
